Follow Your Data from Registration to Account Closure
Wazbee’s published Privacy Policy identifies Luxora LLC and affiliated companies in its privacy wording. It describes the collection of identity, contact, payment, device, session and interaction information and connects those categories with account operation, transactions, support, legal compliance, fraud controls, analytics and marketing. The policy says information may remain after account closure for as long as necessary or required by local law, including the cited AML/CFT rules and Financial Intelligence Unit guidance.
The clearest player control stated in the policy concerns marketing. Promotional preferences can be changed in My Details or through support. Privacy questions and reports of suspected account compromise should be sent to support@wazbee.
Independent policy-page check: 10 September 2026
The Organisations Named in the Policy
The Privacy Policy defines references to Wazbee as Luxora LLC and affiliated companies. In a separate document, the current Terms identify Luxora LLC as the owner of wazbee and Affmatic LTD as the company operating payment procedures. The documents describe different functions, so the payment operator should not automatically be treated as the privacy contact or controller for every account record.
The policy also refers broadly to business partners, third-party providers and authorities. It does not publish a complete provider-by-provider list, so a specific payment or verification request should be read together with the notice and instructions shown for that account action.
Information Given During Account Use
Registration and later account activity can involve identity and contact details, profile information, payment records, support messages and marketing preferences. Verification may require evidence of identity, address or ownership of a payment method. The Terms also allow video verification.
Keep profile details accurate and respond only through the route stated in the account request. If a name, address or contact detail is wrong, identify the field clearly when contacting support and retain the case reference.
Device, Session and Interaction Data
The policy includes information generated when a person visits or uses the service. This can cover device and session details as well as interactions with the site. Wazbee uses these broader data categories for purposes that include operating the account, fraud controls, analytics and marketing.
Browser settings can display or remove stored site data. Removing it may also end a session or reset browser preferences, so sign-in details should be available before changing those settings.
What the Published Uses Mean in Practice
| Account event | Data the policy covers | Published purpose | Player check |
|---|---|---|---|
| Registration | Identity, contact and profile details | Open and operate an account | Review My Details |
| Deposit or withdrawal | Payment and transaction records | Process funds and meet compliance duties | Keep the transaction reference |
| Verification | Identity, address and payment evidence | Security, fraud and AML controls | Follow the account request |
| Support contact | Message and case information | Answer and manage the request | Save the case number |
| Site use | Device, session and interaction data | Operate and analyse the service | Review browser site data |
| Marketing | Contact details and preferences | Manage promotional communications | Change My Details or contact support |
The policy connects these uses with account operation, transactions, support, legal compliance, fraud prevention, anti-money-laundering controls, analytics and marketing. It does not set out a separate lawful-basis analysis for each row.
Payment and Verification Records
A payment can create records about the method, amount, currency, status and related account checks. These records may be used to handle deposits and withdrawals, reconcile transactions, prevent fraud and meet AML requirements.
Keep the transaction identifier and the matching bank, wallet or blockchain record when raising a payment question. Do not place a password, one-time code or complete payment credential in a routine support message.
Sharing Uses Broad Recipient Groups
The Privacy Policy refers to affiliates, business partners, third-party providers and authorities. Sharing is described in connection with operating the service, processing transactions, meeting legal requirements, preventing fraud and supporting the other published uses.
That broad wording does not identify every recipient involved in an individual case. Read the information attached to the relevant account, payment or verification step before submitting data to another service.
Retention Can Continue After Closure
Closing an account does not establish a single deletion date for every record. The policy permits retention for as long as necessary or required by local law and expressly points to AML/CFT obligations and Financial Intelligence Unit guidance. It does not convert those legal bases into a fixed published retention period.
No granular schedule is published for each data category. A privacy question about a particular record should therefore identify the account event and record involved rather than assume that every item follows the same period.
Marketing Preferences Are a Direct Control
The policy says marketing can be stopped through My Details or by contacting support. After changing the preference, keep the confirmation and note the channel and date if another promotional message needs to be traced.
The published material distinguishes this marketing choice from the wider account, transaction, security and compliance uses described in the policy. A marketing opt-out should therefore be treated as a promotional preference, not as an instruction to erase the account record.
Account Security Starts with the User’s Devices
Use a unique password, protect the registered email account, lock personal devices and sign out on shared hardware. These steps reduce exposure on the player’s side while the account remains active.
Report suspected account compromise to support@wazbee. Use the same address for a general privacy question, follow the response route given for the specific case and retain the correspondence.
Children and Shared Devices
Wazbee accounts are for people aged 18 or older who meet the legal gambling age that applies to them. Identity and age information can form part of account checks.
On a device used by a minor, keep payment credentials and account passwords out of the browser, use a separate profile and apply parental controls. Sign out after each session instead of relying on a closed tab.
FAQ
Which information can be requested during verification?
The Terms allow checks of identity, address and payment-method ownership, as well as video verification. The account message identifies what is needed for the specific review.
Why might records remain after an account closes?
The Privacy Policy says information may be retained for as long as necessary or required by local law, including the stated AML/CFT and Financial Intelligence Unit grounds. It does not publish one period that applies to every record.
How can Wazbee marketing messages be stopped?
Change the promotional preference in My Details or contact support. Keep the confirmation in case a later message needs to be traced.
Which recipient groups does the policy mention?
It refers broadly to affiliates, business partners, third-party providers and authorities. The policy does not provide a complete named list for every account process.
What should be kept after a privacy question is sent?
Retain the message, date, account context and any case reference returned by support. Do not include unrelated sensitive credentials.
Where should suspected account compromise be reported?
Send security concerns and general privacy questions to support@wazbee, then follow the route specified in the reply.